Meet Handled, Tech-Driven, Concierge-Led Moving and Home Services App

Backed by the biggest names in the moving industry, an app-based concierge service offers a brand-new, tech-driven — and personalized — way to move and manage your home.

ST. LOUIS, MO — Born from disruptive DNA and empowered by the biggest names in the business, Handled was founded in 2019 by self-professed “data nerd” Seth Waite. Backed by powerhouses Mayflower Transit and United Van Lines, Handled developed and launched a proprietary, app-based platform that simplifies and streamlines the process of booking moving, storage and home services — affordably, quickly and at a guaranteed price.

Unlike the traditional industry model requiring customers to request a quote, wait for a call-back and schedule an in-home appointment before ever discussing cost and scheduling, Handled’s data-driven moving and home services app eliminates the need for appointments and in-person visits. Supported by decades of moving expertise, Handled harnesses the power of disruptive technologies — including machine learning and artificial intelligence — to rethink and retool the customer experience, with no hidden fees and no commissioned salespeople. Lending peace of mind, Handled’s top-rated service providers are all individually background checked and customer-rated for quality.

Tapping into its national network of highly skilled, trained and vetted home service professionals, Handled curates turnkey moving, packing, storage, and junk removal services — all with guaranteed, instant pricing. Serving as a personal concierge, Handled coordinates with crews throughout the customer journey, delivering five-star experiences and helping new houses, apartments, and condos — not to mention student dorms — look, and feel, like home.

Handled's seamless, app-based platform lets customers:

  • Create an automatic, digital inventory of an entire home, using a smartphone

  • Book moving and home services free of in-person visits by simply entering a zip code
  • Request custom services or choose from pre-arranged moving and storage packages
  • Receive instant, guaranteed pricing prior to booking moves and home services
  • Book entirely online, scheduling moves via Handled’s delivery calendar
  • Reserve now and pay later, with no upfront payment required
  • Reschedule or cancel up to 24 hours before moves
  • Work with a dedicated, local concierge throughout the process

“We ferry our customers’ journey so they have worry-free, easy and entirely transparent moving and home services experiences — every single time,” said Seth Waite, president and CEO of Handled. “

Currently, Handled operates in 100-plus cities. Additional locations are coming soon.


About Handled

Founded on the fact that the moving industry is broken, Handled partnered with the biggest names in the industry — Mayflower and United Van Lines — to create an efficient, wallet-friendly and customer-driven moving and home services experience. Driven by disruptive technologies — including machine learning and artificial intelligence — its app-based concierge service provides instant, guaranteed quotes, flexible bookings, automatic digital inventories and home services from its trusted, nationwide network of professionals, including moving, packing, storage, junk removal, cleaning, landscaping and home repairs — no appointments or home visits required.

About Mayflower

Mayflower is America’s most recognized and trusted moving company. With headquarters in suburban St. Louis, Mayflower maintains a network of more than 220 affiliated agencies.

About United Van Lines

United Van Lines is America’s #1 Mover®. United Van Lines offers a full range of moving solutions. With headquarters in suburban St. Louis, United Van Lines maintains a network of 300 affiliated agencies.

Leave a Comment